1. Introduction
Welcome to Service Chain (“Company,” “we,” “our,” or “us”). These Terms & Conditions govern your access to and use of our website, mobile application, and services related to logistics, transportation, event management, bookings, and guest handling.
By using our services, you agree to comply with and be bound by these Terms.
2. Eligibility
You must be at least 18 years old to use our services. By using the platform, you confirm that:
- You have legal capacity to enter into a binding agreement
- All information you provide is accurate and complete
3. Services Provided
Service Chain provides services including but not limited to:
- Transportation and logistics coordination
- Event and guest management
- Booking assistance (hotels, flights, VIP services)
- Concierge and protocol services
We act as a service facilitator and may rely on third-party providers.
4. User Responsibilities
You agree to:
- Provide accurate booking and personal details
- Use the services only for lawful purposes
- Not misuse, disrupt, or interfere with the platform
- Respect applicable laws and regulations
5. Bookings and Payments
- All bookings are subject to availability
- Prices may vary depending on service providers
- Payments must be completed before confirmation
- Additional charges may apply for changes, delays, or special requests
We reserve the right to cancel or refuse any booking.
6. Cancellation and Refund Policy
- Cancellation terms vary depending on the service provider
- Some services may be non-refundable
- Refund timelines depend on third-party partners and payment processors
- Service Chain may charge administrative fees where applicable
7. Third-Party Services
Service Chain may coordinate services through third parties (transport companies, hotels, airlines, etc.).
We are not liable for:
- Delays, cancellations, or service failures by third parties
- Loss, damage, or injury caused during third-party service delivery
8. Limitation of Liability
To the maximum extent permitted by law:
- Service Chain is not liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount paid for the service
- We do not guarantee uninterrupted or error-free operation
9. Intellectual Property
All content on the platform (logos, text, designs, software) is owned by Service Chain and protected by intellectual property laws.
You may not:
- Copy, reproduce, or distribute content without permission
- Use our brand for commercial purposes without authorization
10. Privacy
Your use of our services is also governed by our Privacy Policy.
11. Termination
We reserve the right to:
- Suspend or terminate your access at any time
- Remove content or cancel services for violations of these Terms
12. Force Majeure
We are not responsible for delays or failures caused by events beyond our control, including:
- Natural disasters
- Government restrictions
- Pandemics
- Transportation disruptions
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of [Insert Country – e.g., Saudi Arabia].
14. Dispute Resolution
Any disputes shall be resolved through:
- Negotiation in good faith
- If unresolved, through competent courts in the applicable jurisdiction
15. Changes to Terms
We may update these Terms at any time. Continued use of the platform means you accept the updated Terms.
16. Contact Information
For inquiries:
- Email: [email protected]
- Website: https://serviceschain.net/